FAQs

 

Where are the products made?

Our items are designed in Sweden, and we take pride in our print-on-demand products, meticulously crafted through Gelato. As a highly respected print provider known for exceptional quality, Gelato operates production facilities across 32 countries. We ensure that all products are made in Europe, the UK, or the USA, upholding fair working conditions and eliminating toxic substances from any of our items.

 

What products do you offer?

We offer a range of stylish, dog-inspired apparel and accessories for dog lovers. 

What sizes do your products come in?

Our apparel is available in a variety of sizes to ensure a comfortable fit for everyone. Check the product page for specific sizing details and measurements.

How long will it take to receive my order?

Orders typically take 3-7 business days for production and an additional 5-10 business days for shipping, depending on your location. You’ll receive tracking information as soon as your order is on its way!

Can I track my order?

Yes! Once your order has shipped, we’ll email you a tracking number so you can monitor its journey.

Where do you ship?

We ship worldwide! Shipping fees and delivery times vary based on your location, and you’ll see options at checkout.

What is your return/exchange policy?

Since our products are printed on demand, we do not offer returns or exchanges except in cases of defects or incorrect items. If you have any issues with your order, please contact us within 14 days of receiving it.

Is my payment information secure?

Yes, absolutely! We use secure payment gateways to protect your information, ensuring your shopping experience is safe and worry-free.